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Developers/API/contact_note_create
Inbox

Create note in contact

Records an internal note that is never sent to the contact.

POST/inbox/contacts/{id}/notesinbox:write
BEHAVIOR

The change is validated and persisted in the key account before responding. Query the returned resource as the source of truth.

EFFECT

It can change the resource and emit the corresponding domain event.

REPETITION

On network failure, confirm the resource status before retrying. Automatically redo only 429 and 5xx with backoff and jitter.

Request

idstring · pathResource identifier.minLength 2 · maxLength 100mandatory
contentstring · bodyNote content.minLength 1 · maxLength 4000mandatory
AuthorizationBearer ach_live_...
Acceptapplication/json
Scopeinbox:write

Executable example

curl
curl -X POST 'https://achadu.com/api/v1/inbox/contacts/resource_id/notes' \
  -H 'Authorization: Bearer ach_live_...' \
  -H 'Accept: application/json' \
  -H 'Content-Type: application/json' \
  --data '{
  "content": "I found a deal for you."
}'

Response and errors

Every response includes request_id. Lists add pagination; mutable resources return the persisted state after the operation.

201 application/json
{
  "data": {
    "id": "conv_01J...",
    "channel": "instagram",
    "status": "open",
    "priority": "normal",
    "intent": "find_offer",
    "sentiment": "positive",
    "unread_count": 1
  },
  "created": true,
  "request_id": "req_01J..."
}
201Resource created and persisted.
400Invalid parameter, body or transition.
401Missing, invalid, expired or revoked key.
402The account plan does not release this interface.
403A chave precisa do escopo inbox:write.
404Feature does not exist in this account.
409The current state prevents this operation.
413The JSON body exceeds 128 KB.
429The 120 requests per minute window has been exceeded.