The first week's questions, answered in short.
Cannot find the answer here? Email [email protected]. A real person will reply.

How do I receive the commission?
The marketplace pays your affiliate account directly (Shopee, Mercado Livre, Amazon, Magalu, Netshoes). Achadu only applies your affiliate ID to the link and shows the results. Achadu never handles your money.
Can I test before paying?
Yes. Choose any plan and try it free for 7 days with no card. Connect your number, publish real deals, and track your commissions. When the trial ends, your account pauses instead of being deleted; your groups, deals, and reports stay saved until you choose a plan.
Can I cancel at any time?
Yes. Plans are monthly with no lock-in. After you cancel, there are no new charges, and your account remains active until the end of the paid period.
Is the annual plan worth it?
With annual billing, you pay 30% less per month in one upfront payment. On Professional, for example, that is $22.40 per month instead of $32.00—a saving of $115.20 per year. You can still cancel or change plans.
What counts as a message against my limit?
Each deal published to one group counts as one message. Publishing to 5 groups uses 5 messages. Starter includes 2,000 per month; Professional 20,000; Scale 80,000; Agency 400,000. If you exceed the allowance, your operation keeps running: each additional 10,000 messages costs $4, or you can upgrade at any time.
Can I remove the "made with Achadu" seal from my website?
Yes, starting with the Scale plan. The site is fully branded as yours, with no Achadu reference, and you can enable or disable this at any time under My Site.
How do I connect my WhatsApp?
In Connections, register the number and click Connect. Open WhatsApp on your cell phone under Connected devices and read the QR. That's it: the groups of that number appear for you to choose from.
Are you at risk of having your number blocked?
Achadu uses interval between sends, never fires in bursts and has number contingency. There is no tool with zero risk; There is a tool that respects the limit, and that is how we operate.
What do I need to register for each store?
Only your affiliate account identifiers: AppId and Secret from Shopee, matt_word from Mercado Livre, tag from Amazon, slug from Magalu, id from Netshoes, tracking id from AliExpress and share id from Temu. And the networks (Awin, Rakuten, Admitad) unlock dozens of other stores with one registration. Everything just once, in Account › Integrations.
Do I need the Shopee API?
Not to publish. With AppId and Secret, the window starts to fill itself (Products), the links become short and the commission report synchronizes.
Can I use it on my cell phone?
Yes. The platform opens in the cell phone browser, and the group of automations lets you publish and convert links using WhatsApp: /publicar, /converter, /cupom, /status.
Where does copy come from?
Generated by AI from the title, price, discount and coupon, in two or three lines, without health promises and without nonsense. You edit before publishing if you want.
Sending group and monitoring group?
Shipping receives the offers. Monitoring only observes who enters and leaves (Reports › Group analysis). A group can be both.
What is contingency?
Two numbers with priorities 1 and 2. If 1 falls, 2 takes over sending the groups it is also in, without stopping the operation.
What is automatic website?
A website of yours, at your address (your subdomain or your own domain), with published offers, coupons, blog and group invitation link, all updating itself. Each niche gets a page within it, and whoever arrives at the short address achadu.com/v/seu-nicho is taken to your website.
How do I know my ad clicks are real?
Every click on the invitation goes through anti-fraud: robot and repeated clicks do not count in the funnel nor do they trigger the Meta pixel. The report shows valid and discarded, separated.
How does my store's Shopper work?
The person describes what they are looking for or sends a photo, informs budget and preferences. Shopper analyzes the item and searches only for offers published in your own store. The image is used in the query and is not saved in Achadu; if the visual provider fails, the system asks for a description instead of inventing.
What happens when Shopper finds nothing?
The search becomes a request on the panel, without exposing the person's identity. When a new compatible offer is published, Achadu reevaluates the queue, updates the opportunity and notifies whoever operates the account to decide the next step.
How does Achadu choose the coupon?
It compares the rules of each coupon — validity, minimum value, category, fixed or percentage discount and ceiling — and estimates the best savings for that offer. A history of what worked or failed helps you avoid repeating bad combinations.
Is intelligence recommendation a black box?
No. The recommendation is accompanied by the factors used, such as commission, observed result, reliability of the offer, affinity with the group and recent repetition. When there is still little sample left, this shows clearly on the panel.
And when the group fills up?
Three defenses: the intelligent invitation always points to the group with a place; automatic expansion creates the next group by itself (opt-in); and if everything fills up, the waiting list captures name and email, or you define a contingency URL.
How do I create Stories artwork?
In the Showcase, each offer has an art button: choose one of the six templates and Achadu assembles the 1080×1920 image with photo, price, coupon and your brand. Just download and post.
What does the bio link look like?
It's an editable mini-store with the person's identity. It comes with a profile, its own links, groups, offers and networks, but you can move, style, delete or add any block from the site builder. The groups and products continue to be updated along with the operation. See the example at achadu.com/loja-exemplo/bio.
How do compatibility and replacement work?
An administrator confirms the relationship between products and records the evidence: compatible, accessory, substitute or replacement cycle. Buyback windows only appear when there is a purchase history; Achadu does not infer dangerous compatibility from the product name.
I lost the password.
On the login screen, click on Forgot password: the reset link will arrive in your email and is valid for 1 hour, single use. If you prefer, whoever manages the operation also changes it in Account › Team.
By WhatsApp, without opening the platform.
/converter <link>Returns the link with your commission./publicar <link> #segmentoImport, generate the copy and publish it in the segment groups./cupom shopee CÓDIGO descriptionRegister a coupon to enter future offers./statusToday's shipments, window offers, groups and appointments.